Privacy Policy

MageBinary is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Who We Are
MageBinary is a digital commerce engineering studio specialising in Magento Open Source, Headless Infrastructure, and Cloud-native platforms. We serve businesses across New Zealand, Australia, and the UAE. Our website address is: https://magebinary.com

2. What Information We Collect
Information may be collected when you:

Browse our website

Complete a contact or enquiry form

Sign up for newsletters or updates

Engage in a service agreement

The types of information we collect may include:

Personal information: name, email address, phone number, company details

Technical data: IP address, browser type, operating system, device information

Usage data: pages visited, time on site, referring URLs

3. How Your Data Is Used
Your information may be used to:

Respond to your enquiries or support requests

Deliver services as agreed

Improve our website, services, and communication

Send updates or marketing communications (only with your consent)

Comply with legal obligations

4. How Data Is Collected
We collect data through:

Web forms: contact forms, service requests

Analytics tools: Google Analytics, Hotjar, or similar

Cookies: small files stored on your device (see Cookie Policy below)

5. Cookie Policy
Cookies help us understand website performance and user behaviour. You can choose to accept or reject cookies via your browser settings.

Cookies used may include:

Essential cookies: for website functionality

Analytics cookies: to understand usage patterns

Marketing cookies: to personalise content and ads

6. Data Security
Reasonable technical and organisational measures are implemented to protect your personal data from unauthorised access, alteration, or disclosure.

All data is stored securely and access is restricted to authorised personnel only.

7. Data Retention
Your data is retained only for as long as necessary to:

Fulfil the purposes outlined in this policy

Comply with legal or contractual obligations

Support operational needs (e.g. reporting or service history)

8. Your Rights
Under applicable privacy laws (e.g. New Zealand Privacy Act 2020, GDPR), you have the right to:

Access the personal information we hold about you

Request correction or deletion of your data

Withdraw consent to marketing communications

Lodge a complaint with a regulatory authority

To exercise your rights, please contact us at: privacy@magebinary.com

9. Third-Party Services
We may use third-party providers (e.g. hosting, analytics, CRMs) who process data on our behalf. All third parties are vetted for data security and privacy compliance.

MageBinary does not sell or rent your personal information to any third parties.

10. International Transfers
As we operate globally, your data may be processed or stored in jurisdictions outside your own, including New Zealand, Australia, or the UAE. All transfers comply with local legal frameworks.

11. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation, technology, or our operations. The latest version will always be posted on our website.

12. Contact Us
For questions or concerns about this policy, contact:

Privacy Officer
MageBinary
Email: privacy@magebinary.com
Website: https://magebinary.com